How business can differentiate by delivering first class experience to customers
There can be no arguing that the Covid-19 pandemic has implicitly forced everyone to change the way we live, work, communicate, and interact through the advent of new technologies, the high speed internet, and various applications in the smartphones. Just about everything we do during this Covid-19 lockdown period is associated with technology – think e-commerce, media & entertainment streaming, food delivery, mobile banking services, online education and virtual meetings and webinars. Many Thai enterpreneurs are now adapting to the New Normal and rethinking their strategic decisions and business models to cope with technology disruption and more hygiene and safety issues.
Digital transformation is a real big issue for Thai enterprises and nearly every industry, including healthcare, logistics, retail, financial services, government, education and more, is adapting in real-time to meet demand for faster, more widespread access to essential applications and services while maintaining operational stability. In the telecommunications industry, for example, traffic has spiked by more than 50% in some global regions. This surge has led telecommunications and service providers to expand capacity and speed up 5G deployments and edge computing, in turn driving examinations of network and cloud infrastructure readiness.
Getting closer to digital banking services, Benjamin Henshall, GM of RedHat Southeast Asia, said that traditional financial institutions transforming into digital banking are mainly driven by 3 fundamental issues; modernizing IT infrastructures, integrating banking applications along the front, middle, and back office lines, and transforming the ways of doing business by software development, design, testing and deliver extraordinary customer journey with digital platforms.
Red Hat believes that the necessary technologies for meeting these needs are not tied to legacy software stacks or rooted in expensive proprietary technologies. Instead, the answers will be driven by open source innovation, enabling organizations to take advantage of cloud-native platforms everywhere, from the edge and on-premises datacenters to multiple public clouds. With open source technologies like Linux and Kubernetes, organizations not only have access to innovation that can help them build what's next and keep them at the forefront of their industries, but also automate, adapt and scale existing operations across IT environments with greater flexibility than proprietary vendors can provide.
With Red Hat OpenShift, organisations can gain the following key benefits:
- Integrated platform including container host, Kubernetes, and application life-cycle management using your choice of infrastructure
- Greater value from operations and development teams throughout the application life cycle
- More secure, validated container content and services from a wide partner ecosystem.
- Faster application development cycles and more frequent software deployments with simpler installations and upgrades, even in air-gapped environments
- Lower IT operations costs and application portability across hybrid cloud and multicloud footprints
Build anything, deploy anywhere
Red Hat is expanding capabilities up and down the container stack with
OpenShift virtualization, a new feature available as a Technology Preview within Red Hat OpenShift, derived from the KubeVirt open source project. It enables organizations to develop, deploy and manage applications consisting of virtual machines alongside containers and serverless, all in one modern platform that unifies cloud-native and traditional workloads. While some vendors seek to protect legacy technology stacks by dragging Kubernetes and cloud-native functionality backwards to preserve proprietary virtualization, Red Hat does the opposite: Bringing traditional application stacks forward into a layer of open innovation, enabling customers to truly transform at their speed, not at the whims of proprietary lock-in. Read more about OpenShift virtualization’s new container-native virtualization capabilities here.
Red Hat OpenShift 4.4, the latest version of the industry’s leading enterprise Kubernetes platform, which builds on the simplicity and scale of Kubernetes Operators. Rebased on Kubernetes 1.17, OpenShift 4.4 introduces a developer-centric view of platform metrics and monitoring for application workloads; monitoring integration for Red Hat Operators; cost management for assessing the resources and costs used for specific applications across the hybrid cloud; and much more.
Red Hat Advanced Cluster Management for Kubernetes, soon available as a Technology Preview, which addresses the management challenges of running cloud-native applications across large-scale, production and distributed Kubernetes clusters, provides a single, simplified control point for the monitoring and deployment of OpenShift clusters at scale, offering policy-driven governance and application lifecycle management.
Red Hat’s new initiatives to help our employees, our customers, and our communities amid the Covid-19 pandemic are as follows:
1 Technical Account Management services for new customers billed at a 50% discount.
2 Extended product life cycles across portions of the Red Hat portfolio.
3 Free training for temporary leave of absence by workers and job seekers.
4 Free online training courses on in-demand skills and technologies, available to all.
